EOW Case Study

Posted on 13th September 2017
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Escape of Water

Executive Summary

Building contractors found water flowing from the top floor of this Ultra HNW property. The build had only been completed 2 weeks earlier. The home was "on the market" and had to be withdrawn. 6 Levels of hardwood floors, wall coverings, coving, plaster, fixtures and fittings were identified for strip-out, with an original time frame from the Surveyor of 6 months.

DCP were selected to provided an alternative solution…


Target Drying Solution

With vast experience of structural drying techniques, DCP consultants and Technicians implemented a drying regime that had proven success in the US Disaster Restoration market.
Target Drying involves careful evaluation of the affected materials and the entire surrounding environment and designing a bespoke drying regime, including engineering controls, selection and positioning of different types of air-movers, dehumidifiers, heating systems and regular monitoring.

were losing money everyday the property was "off-market", they needed the property back on the market within 90 days - the Loss Adjuster said it couldn't be done! DisasterCare Platinum mobilised immediately scoped the loss, with a promise to dry down in under 30 days, allowing 2 months for the reinstatement. Faced with marble panels in the bathrooms, architectural plaster mouldings, real wood floors throughout and a flooded lift shaft, they carefully executed a very complex scope of works, requiring 89 air-movers, 19 dehums and other specialist injection drying equipment. DCP achieved pre-loss condition in just 26 days. Strip-out was only 1/20 of the insurers estimate and drying costs were under £40k! saving over $400k in re-instatement costs.

You can find a copy of the case study here.

Contact Us

0333 006 3306
claims@disastercare.co.uk Valori House
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GU34 2QE

About Us

A specialist restoration service, trusted for high value insurance claims - DisasterCare Platinum handles technically complex projects resulting from fire and flood damage.

Our platinum standard service includes water damage restoration, structural drying, fire and smoke removal, mould and microbial remediation – as well as accidental damage to carpets and soft furnishings.