Contact Disaster Care
Whether you need urgent help with your property or want to speak to someone about your restoration, you are in the right place. Use the options below to reach the right destination quickly.
If your home is unsafe or insecure right now, please call Aviva’s 24/7 claims line: 0800 015 1498
Available 24 hours a day, 7 days a weekmyaviva.aviva.co.uk
I am waiting for Disaster Care to attend
If you have been told Disaster Care is attending your property and want to know what to expect, our About page explains the process.
If you have a specific question about your restoration, use the enquiry form below and our team will respond as soon as possible.
I have a general question about Disaster Care
For general enquiries about our services, our network, or anything else, use the form below or email us directly.
Email: claims@disastercare.co.uk
We aim to respond to all enquiries within one working day.
I am interested in joining the Disaster Care network
If you are a restoration specialist interested in joining the Disaster Care network, please email our network team
Network enquiries: paul.sharkey@disastercare.co.uk
We are always interested in hearing from qualified specialists who share our values.
Send Us a Message
For non-urgent enquiries only. If you need immediate help, please call Aviva on 0800 015 1498.
What Happens When You Contact Disaster Care
01.
If your enquiry is about an active claim, your claims handler is your primary point of contact. We will copy them into any communication where relevant.
02.
If your enquiry is a general question about Disaster Care or our services, we will respond within one working day.
03.
If you are a restoration professional interested in our network, our network team will be in touch to start a conversation.
An Aviva Company
Disaster Care Ltd
Head Office: Cheyenne House, West Street, Farnham, Surrey, GU9 7EQ
Email: claims@disastercare.co.uk
Press and media enquiries: marketing@disastercare.co.uk