Network Partners
Disaster Care operates through a network of 29 specialist branch businesses, covering the whole of the UK including Scotland, Northern Ireland, Wales, England, the Isle of Man, and the Channel Islands. Each branch is run by an experienced specialist business owner who shares Disaster Care’s values, holds the required technical qualifications, and is committed to delivering outstanding outcomes for homeowners and insurers.
The network is the delivery engine of everything Disaster Care does. The people behind it are restoration specialists who have built careers in this work, who understand its complexity and its emotional weight, and who care about doing it well.
What Our Network Delivers
Every instruction that comes through Disaster Care is matched to the right branch based on location, specialism, and performance. Our central team at Long Eaton coordinates this process, ensuring that the branch attending a property has the right capability for the job.
Network branches deliver the full range of Disaster Care services across their territories: water damage restoration, fire damage restoration, contents recovery, mould remediation, leak detection, specialist cleaning, and building reinstatement. Many branches develop specialist capabilities within the wider service range.
What Our Partners Value About the Network
We ask our network partners regularly what they value most about working with Disaster Care. The same themes come back consistently.
Support and Expertise
Accessible leadership, hands-on help when it is needed, and the backing of an organisation that understands restoration work from the inside. Direct access to experienced leadership is one of the most consistently valued aspects of being part of the network.
Credibility and Work Pipeline
Being part of Disaster Care provides branches with a trusted platform that strengthens insurer relationships and supports consistent access to work.
People and Shared Values
A genuinely people-first network built on care, trust, and shared values. Branch owners consistently describe fulfilment in the work itself, helping people through difficult circumstances, as one of the defining features of what they do.
Local Autonomy
The freedom to run a business locally, make the right decisions for each job, and build a service that reflects the quality and care the network stands for. The network sets standards and provides support; branch owners apply both with the judgement and autonomy of experienced specialists.
Standards and Training
Every branch in the Disaster Care network operates to IICRC and BDMA standards. These are not aspirational: they are the qualification requirements for carrying out water damage restoration, mould remediation, fire restoration, and contents recovery to the standard that homeowners can rely on.
The National Flood School underpins the technical training of the network. Based at HR Wallingford and operating since 1988, the School is the first facility in the UK approved to deliver IICRC Applied Structural Drying training. It provides ongoing training and development for network branches as well as for professionals from across the wider restoration industry.
Joining the Disaster Care network means joining an organisation that invests seriously in standards. The National Flood School is not a branded marketing asset: it is the operational centre of how the network learns and improves.
NETWORK GROWTH
Interested in Joining the Network?
Disaster Care is interested in hearing from restoration specialists who share its values and hold the required technical qualifications. Network growth is managed carefully: we are not looking for volume, we are looking for the right people in the right places.
If you are an experienced restoration professional considering joining the Disaster Care network, the starting point is a conversation. Tell us about your experience, your location, and what you are looking to build. We will tell you honestly whether there is a fit.
Please get in touch using the enquiry form on our Contact page.
Network Partners: Your Questions Answered
What qualifications do I need to join the network?
IICRC and BDMA qualifications in the relevant disciplines are a baseline requirement. Specific qualification requirements depend on the services the branch will deliver. The National Flood School provides training and can support technicians working toward the required standard. Contact us to discuss your current qualifications and what may be needed.
Is Disaster Care a franchise?
No. Disaster Care is a specialist network rather than a franchise. Branches operate as independent businesses, with the autonomy to run their own operations locally. They work within Disaster Care’s quality and standards framework and benefit from central coordination, training, and insurer relationships. There are no franchise licence fees.
How does work come through the network?
Instructions come from Disaster Care’s central team, which coordinates jobs across the network based on location, specialism, and performance. The network receives instructions from Aviva claims handlers following policyholder loss events.
What support does Disaster Care provide to branches?
Technical training through the National Flood School, access to specialist equipment and suppliers, central coordination of jobs and claims handling, and direct access to experienced leadership. The nature and level of support depends on the branch’s stage of development and the specific services it delivers.
Does the Aviva acquisition change what it means to be part of the network?
Becoming an Aviva company strengthens the network’s position rather than changing its character. Our partnership brings additional stability, a clearer governance framework, and a reinforced relationship with the UK’s largest insurer. The network’s values, the quality standards, and the autonomy of branch operation remain central to how Disaster Care works.
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