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News & Insights

  • Disaster Care An Aviva Company Logo

    Introducing the Next Chapter of Disaster Care

    Celebrate 21 years of Disaster Care as we launch our refreshed brand, new website and hero film. Discover how we’re building on two decades of care, expertise and innovation while continuing to restore what matters most.

    Read More: Introducing the Next Chapter of Disaster Care

  • Celebrating Excellence at the British Insurance Awards 2026

    Disaster Care was proud to sponsor the Major Loss Award at the British Insurance Awards 2026, celebrating excellence across the insurance industry and congratulating this year’s deserving winners.

    Read More: Celebrating Excellence at the British Insurance Awards 2026

  • Disaster Care Specialist With Moisture Meter

    Restoring a Severely Water Damaged Property (DC109)

    Water Damage Restoration Claim Overview Following an unresolved escape of water incident, a residential property had deteriorated significantly over time, resulting in extensive saturation, severe mould contamination and structural damage. Disaster Care developed a structured recovery plan to provide a safe and controlled route towards full reinstatement. The Situation The original water damage had not…

    Read More: Restoring a Severely Water Damaged Property (DC109)

  • Disaster Care Building Drying Equipment

    Restoring Confidence After a Complex Escape of Water Restoration Claim (DC108)

    Escape of Water Restoration Claim Overview When a burst pipe caused significant damage to a residential cottage, what began as a major escape of water claim became an exceptionally complex and prolonged journey for the customer. Multiple contractors, communication challenges and defective workmanship left the policyholder frustrated and with little confidence in the claims process.…

    Read More: Restoring Confidence After a Complex Escape of Water Restoration Claim (DC108)

  • iicrc asd

    National Flood School Achieves IICRC Applied Structural Drying Certification

    Disaster Care is proud to celebrate a significant milestone for our sister organisation, the National Flood School, which has achieved IICRC Applied Structural Drying (ASD) certification for its purpose-built flood house training facility. This achievement makes the National Flood School the first facility in the UK able to deliver hands-on Applied Structural Drying training, strengthening…

    Read More: National Flood School Achieves IICRC Applied Structural Drying Certification

  • British Insurance Award Finalist Logo 2026

    Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026

    Disaster Care is proud to have been shortlisted for Claims Initiative of the Year Insurance Partner at the prestigious British Insurance Awards 2026. This recognition is one of the highest honours within the UK insurance sector, celebrating organisations that are shaping the future of claims through innovation, collaboration, and measurable impact. For Disaster Care, the…

    Read More: Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026

  • British Insurance Awards 2026

    Disaster Care Sponsor British Insurance Awards 2026

    Disaster Care is proud to announce that we are sponsoring the ‘Major Loss Award’ at this year’s British Insurance Awards 2026, one of the most prestigious events in the UK insurance calendar. The British Insurance Awards bring together leading insurers, brokers, and service providers to recognise excellence, innovation, and impact across the industry. The awards…

    Read More: Disaster Care Sponsor British Insurance Awards 2026

  • disaster care medway

    Welcoming Disaster Care Medway To The Disaster Care Network

    We are pleased to announce the addition of Disaster Care Medway to the Disaster Care Network, strengthening our presence in the South East. Disaster Care Medway will deliver the same commitment to care, professionalism, and technical excellence that our network is known for, ensuring customers, insurers, and partners continue to receive a consistent and trusted…

    Read More: Welcoming Disaster Care Medway To The Disaster Care Network

  • Vikki Seal Joins Disaster Care As Chief Commercial Officer

    Welcoming Vikki Seal We are proud to welcome Vikki Seal to Disaster Care as our new Chief Commercial Officer. In her new role, Vikki will provide strategic leadership across all areas of the business, strengthening governance, shaping organisational strategy, and driving sustainable growth to support long-term performance and market position. Her appointment marks an important…

    Read More: Vikki Seal Joins Disaster Care As Chief Commercial Officer

  • fire mitigation

    Northern Ireland Fire Mitigation Case Study

    Incident Overview: Fire Mitigation On 23rd December 2025, Disaster Care Northern Ireland received instruction following a domestic chimney fire at a detached two-bedroom property. The incident resulted in significant smoke and soot contamination across the living room, hallway, stairs, landing and a first-floor bedroom. The policyholders were elderly residents, and maintaining safe occupancy was a…

    Read More: Northern Ireland Fire Mitigation Case Study

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