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Restoring Confidence After a Complex Escape of Water Restoration Claim (DC108)
Read More: Restoring Confidence After a Complex Escape of Water Restoration Claim (DC108)Escape of Water Restoration Claim Overview When a burst pipe caused significant damage to a residential cottage, what began as a major escape of water claim became an exceptionally complex and prolonged journey for the customer. Multiple contractors, communication challenges and defective workmanship left the policyholder frustrated and with little confidence in the claims process.…
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National Flood School Achieves IICRC Applied Structural Drying Certification
Read More: National Flood School Achieves IICRC Applied Structural Drying CertificationDisaster Care is proud to celebrate a significant milestone for our sister organisation, the National Flood School, which has achieved IICRC Applied Structural Drying (ASD) certification for its purpose-built flood house training facility. This achievement makes the National Flood School the first facility in the UK able to deliver hands-on Applied Structural Drying training, strengthening…
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Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026
Read More: Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026Disaster Care is proud to have been shortlisted for Claims Initiative of the Year Insurance Partner at the prestigious British Insurance Awards 2026. This recognition is one of the highest honours within the UK insurance sector, celebrating organisations that are shaping the future of claims through innovation, collaboration, and measurable impact. For Disaster Care, the…
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Disaster Care Sponsor British Insurance Awards 2026
Read More: Disaster Care Sponsor British Insurance Awards 2026Disaster Care is proud to announce that we are sponsoring the ‘Major Loss Award’ at this year’s British Insurance Awards 2026, one of the most prestigious events in the UK insurance calendar. The British Insurance Awards bring together leading insurers, brokers, and service providers to recognise excellence, innovation, and impact across the industry. The awards…
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Welcoming Disaster Care Medway To The Disaster Care Network
Read More: Welcoming Disaster Care Medway To The Disaster Care NetworkWe are pleased to announce the addition of Disaster Care Medway to the Disaster Care Network, strengthening our presence in the South East. Disaster Care Medway will deliver the same commitment to care, professionalism, and technical excellence that our network is known for, ensuring customers, insurers, and partners continue to receive a consistent and trusted…
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Vikki Seal Joins Disaster Care As Chief Commercial Officer
Read More: Vikki Seal Joins Disaster Care As Chief Commercial OfficerWelcoming Vikki Seal We are proud to welcome Vikki Seal to Disaster Care as our new Chief Commercial Officer. In her new role, Vikki will provide strategic leadership across all areas of the business, strengthening governance, shaping organisational strategy, and driving sustainable growth to support long-term performance and market position. Her appointment marks an important…
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Northern Ireland Fire Mitigation Care In Action
Read More: Northern Ireland Fire Mitigation Care In ActionIncident Overview: Fire Mitigation On 23rd December 2025, Disaster Care Northern Ireland received instruction following a domestic chimney fire at a detached two-bedroom property. The incident resulted in significant smoke and soot contamination across the living room, hallway, stairs, landing and a first-floor bedroom. The policyholders were elderly residents, and maintaining safe occupancy was a…
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A Day In The Life Of A Senior Water Restoration Technician
Read More: A Day In The Life Of A Senior Water Restoration TechnicianIntroducing Daniel: Senior Water Restoration Technician We recently caught up with Daniel Cauldwell, Senior Water Restoration Technician and Supervisor at Disaster Care East Midlands, to gain an insight into life on the water damage side of disaster recovery. Daniel has been part of the Disaster Care East Midlands team for 10 years. Over the past…
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A Day In The Life Of A Contents Restoration Technician
Read More: A Day In The Life Of A Contents Restoration TechnicianIntroducing Shola Wragg, Contents Restoration Technician We recently caught up with Shola Wragg, Contents Restoration Technician at Disaster Care East Midlands, to gain an insight into what a typical day looks like behind the scenes of disaster recovery. Shola joined Disaster Care in May 2025 and, in that time, has already built a strong foundation…
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Burst Pipes – Practical Guidance For Homeowners
Read More: Burst Pipes – Practical Guidance For HomeownersBurst Pipe Guidance for Homeowners Interim Guidance – January 2026 Top 5 Things To Know After A Burst Pipe Safety Comes First Power or heating may be turned off temporarily to keep everyone safe. Cold Doesn’t Cause Mould Mould does not grow in cold conditions. Drying starts once the right equipment is in place.…
