Introducing our Business Development team

If you have a Corporate or Business Development enquiry or would like to discuss contract or tender opportunities or negotiations, please contact our Corporate Business Development team on 01252 912 272 who will be pleased to assist you with your enquiry.

Marie Stearn

Client Relationship Director

Marie is a focused and innovative business leader experienced in Business Development, Sales and Marketing, including the Operational Management of Suppliers and Clients. MI analysis, Audit, Complaints, Price Negotiation and Recommendation, communicating at all levels have all been part of Marie’s recent remits. She has many years’ experience in supply chain management, and in addition to her role with DisasterCare she is also a Director of the British Damage Management Association (BDMA), the industry’s certifying authority.

Marie has been Instrumental in a wide range of Property and Motor insurance reviews throughout her career and lead the UK element of a Global Review of Damage Management. Marie’s areas of expertise include Supply Chain Management, Claims Handling Management, Business Development and Project Management experience across Property and Motor categories within the Insurance industry.

She has been with DisasterCare Platinum for over 7 years as Operations Director, overseeing corporate key insurance accounts, driving innovation and service delivery to the highest levels. Marie also has 3 years experience with the National Flood School and many years’ experience in the Financial Services sector, within supply chain roles.

Charles Jeffrey

Business Development Director

Charles has over 20 years in the Disaster Restoration industry as Director of Business development, is well known and highly regarded within the industry. Charles specialises in Relationship Marketing, D.R. supply chain management, D.R. project management, High Net Worth Claims Management, Service Level Agreement control and implementation.

Charles has been with the company for 12 years, prior to joining DisasterCare Platinum, Charles spent 10 years at with another Restoration business  where he developed, principally in the HNW sector, the company turnover from £500k to £10m.

DisasterCare has a roster of prestigious insurance clients who enjoy a supreme service reflected in their loyalty to us which is evidence of the fantastic customer service provided.

Jamie Osborne

Business Development Manager

Jamie has a wealth of experience in national operations management, working within the drying and restoration, facilities management and equipment hire industries with a proven track record of achieving demanding performance levels and delivering exceptional customer service within the public, private and insurance sector for over 19 years.

Jamie’s areas of expertise include D.R. supply chain management, D.R. project management, Client relations development, performance delivery management. His experience includes major incident management after regional disasters and single incident management of the DR phase in HNW, general domestic and commercial losses.

Jeanette Mackie

Business Development Manager

Jeanette has over 15 years of experience in Account Management roles producing client focused solutions and she is responsible for managing several of DisasterCare Platinum’s key client relationships across the UK.

Her areas of expertise include client relationship management, working with internal and external stakeholders at a senior level.

Jeanettes experience includes major financial services sector experience, managing key client relationships, project teams, client driven targets and leading Merger & Acquisition transactions. She has a wealth of experience in building bespoke client relationships, analytical solutions and project management, including due diligence, financial planning and closing transactions across the world. Jeanette holds a wealth of experience in building bespoke, innovative solutions alongside the needs and requirements of each key client.