Case Histories

Case Histories

Case Histories2022-03-23T15:07:15+00:00

Fraser Watson “Highly Commended” for Technician of the Year submission at BDMA awards

Fraser Watson, owner and Director of DisasterCare Scotland East branch based in Edinburgh, was highly commended at the recent British Damage Management Associations awards for his submission in the “Damage Management Technician of the Year” category. The award was open for submissions from all BDMA accredited damage management technicians across the UK, who have shown dedication, professionalism and application in their work. ...

September 9, 2022|Miscellaneous|

£1 Million Saved Following Fire at Prestigious HNW Property

Andy Tait and his team from DisasterCare South Central were appointed to an Ultra High Net Worth fire damaged domestic property in Winchester recently for both the buildings and contents restoration. Once clearance was given by the fire service DisasterCare were onsite within hours. On attending the property they found extensive damage throughout this 30 room Manor House. The instruction from the ...

September 8, 2022|Case Histories, Fire Damage Restoration, Miscellaneous|

Chair restoration project provides policy holder opportunity to save cherished suite

It’s not just the cost of replacing a single item that needs to be considered when reflecting on whether an article should be restored or replaced. The item is often part of a set of furniture whereby a single part of it cannot be replaced, consequently the replacement cost could incur the cost of a whole new suite. This was the case ...

February 15, 2022|Case Histories, Flood & Water Damage Restoration|

Fine art glass sculpture dismantled, packed, cleaned and transported following family relocation

Planning for transportation James Glancy, from DisasterCare Platinum’s Logistics division was recently instructed to transport a very valuable and precious piece of fine art glass sculpture in the shape of a table, from Winchester to a new address in Bristol. Moving the sculpture was part of a family relocation, which had 50 leaves that had to be dismantled one at a time ...

February 1, 2022|Case Histories, Removals & Storage|

DisasterCare Northern Ireland invest in technologically advanced contents cleaning system

DisasterCare Northern Ireland have significantly enhanced their operational efficiency and ability to restore more contents following Fire, Flood or Mould contamination, with the purchase of the patented and exclusive DC 4000 wash system. State of the art technology Insurance customers, their policyholders and commercial businesses can now benefit from the system which is exclusive to DisasterCare, and when linked with the iCare ...

January 15, 2022|Case Histories, Contents|

Sentimental contents saved following major fire

A major fire had caused severe damage to the entire property and its contents of this High Net Worth property in Henfield West Sussex, following an electrical fault. This resulted in not only soot and smoke damage, but also water damage following the Fire Brigades actions to dampen the fire. The DisasterCare Platinum team in Brighton, Headed by Phil Knight, were called ...

January 10, 2022|Case Histories, Contents|

Looking for a leek, end up with a marrow!

Customer Dilemma When DisasterCare South East, based in Brighton were instructed by their local NFU Mutual office in Pulborough to investigate and report on a water leak at one of their bespoke (high value home insurance) customer’s properties, little did anyone realise that the end result would be a couple of prize marrows as a thank you for the excellent service provided! ...

Soft contents restoration saves insurer over £21k following devastating fire

This lovely cottage was home to Mrs Pedley, her husband, 2 teenage daughters 3 cats and 3 dogs. They were renting the property and had only been there for 18 months when a fire ripped through the property. This major fire in Hook, Hampshire, that was on the national news. The whole property was devastated, there were 13 fire brigade appliances ...

January 2, 2022|Case Histories, Contents|

Going the Extra Mile in Pursuit of a Stolen Strimmer

Following a basement flood at a property in London, DisasterCare South East were removing all the contents up to street level in order to transport to their unit for further assessment and restoration works, when an opportunist thief on a bicycle took advantage of the situation and made off with an electric strimmer. Eagle eyed technician Lewis Lewery noticed the theft and ...

August 13, 2021|Case Histories, Flood & Water Damage Restoration|
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