Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026
Disaster Care is proud to have been shortlisted for Claims Initiative of the Year Insurance Partner at the prestigious British Insurance Awards 2026. This recognition is one of the highest honours within the UK insurance sector, celebrating organisations that are shaping the future of claims through innovation, collaboration, and measurable impact. For Disaster Care, the shortlisting represents more than an achievement. It ...
Disaster Care Sponsor British Insurance Awards 2026
Disaster Care is proud to announce that we are sponsoring the 'Major Loss Award' at this year’s British Insurance Awards 2026, one of the most prestigious events in the UK insurance calendar. The British Insurance Awards bring together leading insurers, brokers, and service providers to recognise excellence, innovation, and impact across the industry. The awards celebrate organisations that are setting new standards ...
Welcoming Disaster Care Medway To The Disaster Care Network
We are pleased to announce the addition of Disaster Care Medway to the Disaster Care Network, strengthening our presence in the South East. Disaster Care Medway will deliver the same commitment to care, professionalism, and technical excellence that our network is known for, ensuring customers, insurers, and partners continue to receive a consistent and trusted service. The business is led by Lee ...
Vikki Seal Joins Disaster Care As Chief Commercial Officer
Welcoming Vikki Seal We are proud to welcome Vikki Seal to Disaster Care as our new Chief Commercial Officer. In her new role, Vikki will provide strategic leadership across all areas of the business, strengthening governance, shaping organisational strategy, and driving sustainable growth to support long-term performance and market position. Her appointment marks an important step as we continue to evolve, building ...
A Day In The Life Of A Senior Water Restoration Technician
Introducing Daniel, Senior Water Restoration Technician We recently caught up with Daniel Cauldwell, Senior Water Restoration Technician and Supervisor at Disaster Care East Midlands, to gain an insight into life on the water damage side of disaster recovery. Daniel has been part of the Disaster Care East Midlands team for 10 years. Over the past decade, he has grown with the role, ...
A Day In The Life Of A Contents Restoration Technician
Introducing Shola Wragg, Contents Restoration Technician We recently caught up with Shola Wragg, Contents Restoration Technician at Disaster Care East Midlands, to gain an insight into what a typical day looks like behind the scenes of disaster recovery. Shola joined Disaster Care in May 2025 and, in that time, has already built a strong foundation of technical expertise and hands-on experience. Her ...
Northern Ireland Fire Mitigation Case Study
Incident Overview On 23rd December 2025, Disaster Care Northern Ireland received instruction following a domestic chimney fire at a detached two-bedroom property. The incident resulted in significant smoke and soot contamination across the living room, hallway, stairs, landing and a first-floor bedroom. The policyholders were elderly residents, and maintaining safe occupancy was a priority. With Christmas approaching, the situation required not only ...
Burst Pipes – Practical Guidance For Homeowners
A Guide For Householders Affected By A Burst Pipe Interim Guidance – January 2026 Download Guide Top 5 Things To Know After A Burst Pipe Safety Comes First Power or heating may be turned off temporarily to keep everyone safe. Cold Doesn’t Cause Mould Mould does not grow in cold conditions. Drying starts once the right equipment is in place. Moving ...
Burst Pipes – Practical Guidance For Insurers
Operational Guide For Insurers, Loss Adjusters & Restoration Professionals Interim Guidance – January 2026 Download Guide EXECUTIVE SUMMARY Purpose Of This Guide This guide supports insurers and loss adjusters in making timely, proportionate and defensible decisions when managing burst pipe losses, particularly during surge conditions. Burst pipe events often present greater operational complexity than external flooding due to vertical and horizontal ...
In Conversation with Nick Lea: Advancing Remote Monitoring & DisasterCare Academy
As part of our ongoing commitment to sharing insights from across the DisasterCare network, we recently sat down with Technical Director, Nick Lea, to hear how he’s settling into his new role and to get an update on two exciting developments — the rollout of Remote Monitoring Technology and the launch of the DisasterCare Academy. Since joining in October, Nick has quickly ...
Welcoming Julia Stockdale as Head of Contents
We are delighted to announce that contents restoration specialist, Julia Stockdale, has joined DisasterCare as Head of Contents, effective Monday 3rd November 2025. Julia brings a wealth of knowledge and experience in the restoration of art and specialist contents, particularly within the insurance sector. Over the years, she has worked closely with insurers, loss adjusting companies, damage management specialists, brokers, and clients ...
DisasterCare Wins Crawford & Company Supply Chain Supplier of the Year 2025 Award
DisasterCare is delighted to announce that we have been named Crawford & Company’s Supply Chain Supplier of the Year 2025, presented at the RESTORE 2025 conference. The theme of this year’s conference — “Built for the Future: Beyond the Boundary” — celebrated the power of collaboration and partnership to tackle the industry’s biggest challenges and unlock new opportunities. Against this backdrop, it ...
‘Those Girls Can’: DisasterCare Sponsor Aldershot Women’s Football Team
On Sunday 5th October 2025, DisasterCare were proud to be matchday sponsors for Aldershot Town Women FC in their exciting game against Widbrook United Ladies at The EBB Stadium. It was a fantastic day that brought together colleagues from across the DisasterCare network, along with valued clients, to celebrate local talent, teamwork, and community spirit. “We’ve been incredibly privileged, in the women’s ...
Flood Action Week 2025 | Building Flood Resilience Together
This week (13th–17th October) marks Flood Action Week 2025, a national initiative raising awareness of flood risks and the importance of taking proactive steps to protect homes and communities. At DisasterCare, we see every day how devastating flooding can be, but also how powerful recovery and resilience become when people have the right knowledge, tools, and support. That’s why we’re proud to ...
Nick Lea Joins DisasterCare As Technical Director To Lead New Training Academy
DisasterCare is delighted to announce the appointment of Nick Lea as Technical Director, a role spanning both DisasterCare and the National Flood School. With a strong background in the drying industry, Nick brings a wealth of technical expertise and sector insight to the team. His appointment marks an important step in strengthening our commitment to technical excellence, innovation, and professional development across ...
CEO Chris Netherton Featured in Flood Industry Magazine
We are proud to share that our CEO, Chris Netherton, has been featured in the 8th edition of Flood Industry Magazine, the UK’s dedicated publication for the flood recovery sector. In the interview, Chris reflects on his journey with both DisasterCare and the National Flood School, highlighting the evolution of the disaster recovery industry over the past three decades. He also discusses the ...
DisasterCare Northern Ireland Supports Amy Wethers’ Fundraiser for Hospice
This summer, athlete Amy Wethers successfully completed the Norn Iron Woman Challenge – an extraordinary feat of endurance that saw her take on six full-distance triathlons in just six weeks. Each triathlon included a 2.4-mile swim, a 112-mile cycle, and a 26.2-mile marathon run. Amy’s journey began in County Fermanagh in August, before moving through Counties Londonderry, Antrim, and Down, and concluding ...
DisasterCare AGM 2025: Investing in People, Innovation & Sustainability
DisasterCare held its 2025 Annual General Meeting last week, bringing colleagues together from across the network to reflect on progress and share plans for the future. CEO Chris Netherton outlined an ambitious outlook for the remainder of 2025 and into 2026, focused on three key areas: people, innovation, and sustainability. https://youtu.be/IDvi7j_cMe0 Investing in People At the heart of Disaster Care ...
DisasterCare East Midlands Open Day Showcases Expertise and Care
On 7th August 2025, DisasterCare East Midlands welcomed guests to its Alfreton branch for an open day designed to connect, inform, and demonstrate our work in action. The day brought together industry professionals, partners, and local stakeholders for an opportunity to learn more about who we are and how we help. https://youtu.be/zaxUaumHP7Q Held in partnership with our valued insurance customer Allianz, ...
DisasterCare North Team Praised For Compassionate Response During Fire Cleanup
Exceptional service and empathy shown to client and wildlife following devastating electrical fire. Mr Farrell's Garden Before & After DisasterCare's Restoration A recent fire damage restoration project undertaken by DisasterCare North has earned praise not only for its thorough professional execution but also for the compassion and sensitivity shown during a deeply traumatic incident. Following a severe electrical fire on ...
