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News & Insights

  • Disaster Care North Aviva Site Visit

    Welcoming Aviva Colleagues to Disaster Care North

    Members of the Aviva team recently visited Disaster Care North, spending time at the branch to gain a closer understanding of its operations, specialist capabilities and approach to disaster recovery. Find out more about the visit.

    Read More: Welcoming Aviva Colleagues to Disaster Care North

  • Daniel Harvey, Field Operations Manager, Disaster Care

    Welcoming Our New Field Operations Manager, Daniel Harvey

    We are pleased to welcome Daniel Harvey as our new Field Operations Manager. Daniel brings almost a decade of experience within the fire and flood restoration industry, and his new role will further strengthen operational support across our Network. Learn more about Daniel.

    Read More: Welcoming Our New Field Operations Manager, Daniel Harvey

  • Water Leak Restoration & Escape Of Water Restoration

    From Escape of Water to Full Restoration

    A structured programme of mitigation, drying and restoration helped return a water-damaged home to pre-incident moisture levels. Discover how Disaster Care managed hidden moisture, prevented further deterioration and supported the homeowner throughout the recovery process.

    Read More: From Escape of Water to Full Restoration

  • Disaster Care An Aviva Company Logo

    Introducing the Next Chapter of Disaster Care

    Celebrate 21 years of Disaster Care as we launch our refreshed brand, new website and hero film. Discover how we’re building on two decades of care, expertise and innovation while continuing to restore what matters most.

    Read More: Introducing the Next Chapter of Disaster Care

  • Celebrating Excellence at the British Insurance Awards 2026

    Disaster Care was proud to sponsor the Major Loss Award at the British Insurance Awards 2026, celebrating excellence across the insurance industry and congratulating this year’s deserving winners.

    Read More: Celebrating Excellence at the British Insurance Awards 2026

  • Disaster Care Specialist With Moisture Meter

    Restoring a Severely Water Damaged Property (DC109)

    Water Damage Restoration Claim Overview Following an unresolved escape of water incident, a residential property had deteriorated significantly over time, resulting in extensive saturation, severe mould contamination and structural damage. Disaster Care developed a structured recovery plan to provide a safe and controlled route towards full reinstatement. The Situation The original water damage had not…

    Read More: Restoring a Severely Water Damaged Property (DC109)

  • Disaster Care Building Drying Equipment

    Restoring Confidence After a Complex Escape of Water Restoration Claim (DC108)

    Escape of Water Restoration Claim Overview When a burst pipe caused significant damage to a residential cottage, what began as a major escape of water claim became an exceptionally complex and prolonged journey for the customer. Multiple contractors, communication challenges and defective workmanship left the policyholder frustrated and with little confidence in the claims process.…

    Read More: Restoring Confidence After a Complex Escape of Water Restoration Claim (DC108)

  • iicrc asd

    National Flood School Achieves IICRC Applied Structural Drying Certification

    Disaster Care is proud to celebrate a significant milestone for our sister organisation, the National Flood School, which has achieved IICRC Applied Structural Drying (ASD) certification for its purpose-built flood house training facility. This achievement makes the National Flood School the first facility in the UK able to deliver hands-on Applied Structural Drying training, strengthening…

    Read More: National Flood School Achieves IICRC Applied Structural Drying Certification

  • British Insurance Award Finalist Logo 2026

    Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026

    Disaster Care is proud to have been shortlisted for Claims Initiative of the Year Insurance Partner at the prestigious British Insurance Awards 2026. This recognition is one of the highest honours within the UK insurance sector, celebrating organisations that are shaping the future of claims through innovation, collaboration, and measurable impact. For Disaster Care, the…

    Read More: Disaster Care Shortlisted for Claims Initiative of the Year at the British Insurance Awards 2026

  • British Insurance Awards 2026

    Disaster Care Sponsor British Insurance Awards 2026

    Disaster Care is proud to announce that we are sponsoring the ‘Major Loss Award’ at this year’s British Insurance Awards 2026, one of the most prestigious events in the UK insurance calendar. The British Insurance Awards bring together leading insurers, brokers, and service providers to recognise excellence, innovation, and impact across the industry. The awards…

    Read More: Disaster Care Sponsor British Insurance Awards 2026

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